Keliqo vs Zipchat
Zipchat is an AI sales and support agent for online stores, with a Shopify app and channels beyond the website: email, WhatsApp, Instagram and Messenger. Its plans start at $64 a month, billed annually, for 750 AI replies (about 300 conversations). Keliqo does less: AI product search and a chat assistant in a widget on your site, at a flat price from €0, with 2,000 conversations for €19 a month.
Side by side
| Keliqo | Zipchat | |
|---|---|---|
| Entry price | Free €0 (100 conversations a month). Start €19 a month for 2,000 conversations, Pro €119 for 20,000, Business €399 for 100,000. Excluding VAT. | Starter $64 a month billed annually ($768 a year), 750 AI replies. Pro $240, Scale $480, Scale Plus $960 a month, billed annually. |
| What is counted | Conversation: one visitor chat of up to 20 messages. | AI replies. 750 replies are about 300 conversations, by Zipchat's own estimate. |
| Above the limit | No per-message fees or credits. A bigger plan if you need more. | Extra replies: $49 for 250 replies ($49 for 500 on Scale Plus). |
| Trial | 14 days, 1,000 conversations, no card. Then the Free plan. | 7-day free trial, 30-day money-back guarantee. |
| Channels | A chat widget on your website. An API for developers. | Chat widget, email, WhatsApp, Instagram, Messenger. |
| Shopify | No Shopify app. Keliqo reads the store's public catalog from its address; the widget is pasted into the theme. | Shopify app and Shopify integration. |
| Other platforms | Product feeds (Google Merchant XML, CSV, Heureka XML), a Shopify store address, or pages of your site. Questions become filters over your catalog. | WooCommerce integration, other CMS, embed anywhere, external APIs. |
| Hand-off to people | "Contact a person" form, sent by email to you. No live chat inbox. | Human escalation, unlimited team members. |
| Actions and marketing | None. Keliqo answers questions; it does not track orders or send campaigns. | Agentic capabilities, proactive AI, AI follow-ups, WhatsApp marketing. |
| Languages | 17, in the visitor's language. | All languages. |
Where Zipchat is stronger
- More channels: email, WhatsApp, Instagram and Messenger, not just the website.
- A Shopify app, and actions and integrations with external APIs.
- Proactive messages, follow-ups and WhatsApp marketing. Keliqo has none of these.
Where Keliqo is different
- A flat monthly price counted in conversations, with no paid reply packs.
- A Free plan and a lower entry price: 2,000 conversations for €19 a month.
- Built for product search: it turns the question into filters and asks one clarifying question when unsure.
- Works from standard feeds used in Central Europe, including Heureka and Shoptet.
Zipchat facts as of 2026-11-06, taken only from the vendor's own pages: zipchat.ai/pricing. Prices are in USD as shown there and may have changed since. Keliqo facts are from this site.
No signup for the preview. Prices in EUR, excluding VAT.